| Experience | Delivered for: Toyota/Lexus Financial Services, Honda Financial Services, BMW/MINI Financial Services, Acura, Mercedes Benz Financial Services, BI Performance Services, Chrysler Corporation, Ford Motor Company, General Motors, Gulf States Toyota,, JD Power & Associates, Lexus, Lincoln-Mercury, Maritz Performance Improvement, Mercedes Benz USA, Mitsubishi, NADA, Sandy Corporation, Toyota Motor Sales , Gallup, Larry H Miller Group, Sewell Automotive Group |
| Vizion Learning, Inc. – Develop and/or Conduct various training initiatives and workshops. Experience with Financial Services, Performance coaching, Employee and Customer engagement. 1996– present | |
| Senior Partner, Evolve1 Performance Development Group – With eight partners, developed and delivered performance improvement programs, consulted and coached to improve individual and organizational performance. 2005-2006 | |
| Lead Facilitator University of Toyota – Conducted multiple programs as well as Train the Trainer and served as a subject matter expert. 1999-2005 | |
| Automotive Retail Management –- Served in various management roles, including Sales Manager, Financial Services Manager and General Sales Manager 1987-1996 | |
| Automotive Sales – Was recognized as a constant top producer with high marks in CSI which translated to loyalty and retention of my customers 1983-1987 | |
| Education | Bachelor of Arts – Western Washington University, NADA Academy, Toyota Quality Financial Management, Ryan CSI, ADP, Joe Verde, |
| Roles | Lead facilitator, Workshop Moderator, Subject Matter Expert, Ride and Drive Facilitator, Train the Trainer, In-dealership Coach, Individual Performance Coach, Pilot Facilitator. |
